WinReminders Reminder Software - Contact Us


Testimonial Snapshot
Ron Little: "I can only wish that Microsoft and Symantec were as responsive as you."
Contact Us

Sales Questions

For any sales questions (e.g., multiple user discounts, site licensing, problems with the check-out process etc) please contact our Sales Department at sales@winreminders.com. We will do our best to respond to your sales question within 2 working days.


Support Questions

For any technical support questions (e.g., software problems and/or questions) please contact our Technical Support Department at support@winreminders.com. We will do our best to respond to your technical issue within 2 working days.


Inquiries

For any inquiries of a general nature (e.g., media, PR, partnerships, suppliers etc) please contact our Administrative Department at general@winreminders.com. We will do our best to respond to your general inquiry within 2 working days.


Web Site Comments, Suggestions & Technical Issues

For any comments or suggestions or technical issues (such as broken links) with our web site, please contact our IT Department at web@winreminders.com. We will do our best to respond to your web site issue within 2 working days.


Order Status

To check on your order status, please contact our Shipping Department at orders@winreminders.com. Note that all WinReminders orders are processed manually, so that we may provide a humanly touch to order fulfillment and so that you have a human contact at HES that you may use to follow up with any post-sales questions or other (unlikely) problems. Order fulfillment can and does take up to 24 hours especially due to time-zone differences (HES is based in Australia). Despite this, sometimes time zone differences can work in your favor (e.g., a US based purchase made late on a Sunday night will be fulfilled almost immediately given that it is Monday morning in Australia at that time).

In the unlikely event that you have not received your WinReminders registration more than 24 hours after your purchase, please do not hesitate to contact us, providing details of your payment and e-mail address (if you are mailing us on a different address to that which the purchase was made). We will then do our utmost best to rectify the situation ASAP.


Jobs / Employment Opportunities

To indicate your interest in any potential employment opportunities at HES, please contact our HR Department at jobs@winreminders.com, preferrably providing a brief CV and tell us why you would like to work for HES. We will respond to you if any opportunties that match your skill set become available.

We are always looking for bright talent in the following areas:

Web Development
  • Proven experience with ASP.Net, ASP, JavaScript, AJAX, HTML, CSS, XML, XSLT, SQL & Web Services.
  • Commerical experience with Microsoft Visual Studio, preferrably 2008 or higher.
  • Commerical experience with e-Commerce systems an advantage.
  • Experience working remotely an advantage.

Please provide examples of web sites that you have worked on and details of the aspects of those web sites that you designed/developed.

Software Development
  • A high level of Windows knowledge (e.g., past and current operating systems; XP, Vista, Windows 7, Windows Server etc) including internals (e.g., event driven model, message queue etc) and higher level systems (e.g., User Account Control).
  • Knowledge of Windows API (e.g., kernel, user, shell etc), associated tools e.g., Spy++ and PInvoke (.NET).
  • Experience with C++, C#, Microsoft.NET framework.
  • Experience with computer graphics (GDI, GDI+, WPF etc) desirable.
  • Experience with scripting languages such as VBScript, JavaScript, batch files etc and advantage.
  • Experience with tools such as NUnit, CruiseControl.Net, TestDriven.NET, .Net Reflector, NAnt, MSBuild, Perforce, WiX etc an advantage.
  • Experience with older technologies such as MFC, COM, VB6 and so on, not required, but worth mentioning.
  • Experience with software and systems arhitectural design, full SDLC and design patterns and practices an advantage.
  • Experience with the development of multi-threaded software an advantage.
  • Experience with inter-process communication desirable.
  • Experience with Windows phone development an advantage.
  • Commerical experience with Microsoft Visual Studio, preferrably 2008 or higher.
  • Experience working remotely an advantage.

Please provide examples of software applications that you have worked on and any significant skills or skill areas not addressed by the above bullets.

Software Testers / QA
  • Commercial experience with testing Windows applications.
  • Experience with automated test scripts, (e.g., WinRunner).
  • Experience with development and execution of feature test plans.
  • Experience with bug tracking software (e.g., VersionOne, PTracker).
  • Experience working remotely an advantage.

Please provide examples of software applications that you have tested and/or certified in a commerical environment.

Please note that employment at HES is typically by remote work agreement so physical location is not usually important (provided internet connectivity is assured), however, that means we are only interested in candidates that can prove they have the ability to work effectively when un-supervised and meet required deadlines.

** Excellent English skills are a must for all applicants. ** Fluency in other languages is an advantage.

IMPORTANT: HES will not use any information your provide for any other purpose than assessing your suitability for any future positions that become vacant, however, we cannot assure the privacy of any information you send us through un-encrypted electronic means. We are open to other transfer procedures for CVs (e.g., a password protected encrypted file on a file hosting site (e.g., DepositFiles) and e-mailing us the password and link to the file in two different e-mails), but ultimately the risk you take in transmitting your personal information electronically is solely and entirely your own. We strongly encourage you to omit personal particulars such as age/D.O.B., race, sex, home address, phone number, credit card details etc! Simply your name, e-mail address and relevant work experience will suffice!

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Any questions? Please feel free to e-mail us at general@winreminders.com.